IdeaRoom is able to offer carport dealers a lower-priced subscription by re-using Dealers that use IdeaRoom through their supplier’s dealer network support or through an upgraded dealer subscription reuse the products and pricing set up and supported by the supplier. In most cases, the supplier is an IdeaRoom customer, and the supplier’s subscription pays for this service. In other cases, a dealer may choose to pay for a supplier subscription. Dealers do this to add a supplier not currently supported on the IdeaRoom platform or to maintain independence in how they present products, options, accessories, and prices in IdeaRoom. Some dealers subscribe as a supplier and set up pricing they negotiate with suppliers to support.Dealers with a dealer subscription data created by their supplier. Dealers sometimes ask IdeaRoom to add an option, change a business rule, or update a price. Since this data is inherited from the supplier’s data, we cannot make changes without coordinating with the supplier or determining that the issue is a bug rather than an intentional decision. supplier, the change request must come from the supplier. Please contact your supplier directly to request changes to the product and pricing data represent in IdeaRoom.
Below are a few examples of these the issues and an outline of options and potential workarounds.
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Before submitting a pricing issue to IdeaRoom, double-check the pricing calculation using the latest pricing information provided by the supplier. If applicable, reach out to your dealer support rep or pricing support person at the supplier to verify. If the issue still appears to be a bug in the IdeaRoom-generated price estimate, forward an example quote to support@idearoomincsupport@idearoom.com with the following:
Clearly note the line item(s) that are incorrectly priced.
Provide the correct pricing for comparison purposes.
Share any additional context that may be helpful.
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Contact the supplier to request they make a change to their IdeaRoom configuration.
Use IdeaRoom to recreate the custom design as closely as possible; add comments in the submit dialog to note custom changes required; add custom line items in sales tools to finalize a price.
Create a custom order outside IdeaRoom using the manufacturer’s electronic or paper order form.
Subscribe to IdeaRoom for Carport Suppliers to set up your own product and pricing definitions.
Supported Changes
There are elements of your IdeaRoom Dealer subscription you can change depending on your service level (Standard, Pro, or Enterprise). Below are some examples:
IdeaRoom Standard
Dealer branding elements of the IdeaRoom site including logo and color scheme.
Content and information displayed in the contact bar below the header.
IdeaRoom Pro
Submit form requested and required data fields.
Specific content blocks in save, quote, and order emails.
Building style list, labels, and default configurations.
Apply an across-the-board percentage markup to all pricing
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