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Below is an outline of each service level and its most important capabilities. Review the IdeaRoom for Carports Feature Sheetfeature sheets for both suppliers and dealers for a more detailed comparison checklist.
IdeaRoom Standard
Standard includes the basic capabilities needed to design, price, and quote a carport. The standard service is designed to generate more qualified leads through a website and make salespeople and dealers more productive at rapidly generating high-quality quotes.
IdeaRoom Pro
Pro adds capabilities for generating invoices, completing orders, checking out, and supporting dealer networks. Below is a summary list of the capabilities that are typically most important:
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IdeaRoom Pro includes dealer network support. These capabilities are outlined on the Carport Dealer Network page, which outlines multiple ways in which we work with suppliers to support dealers. Some dealers use the dealer network capabilities included in IdeaRoom Pro to track activity from multiple physical lots, sales locations, or individual salespeople.
Client Protection Features
We occasionally hear of companies or individuals who use a client’s site to generate designs or pricing to undersell our client or take advantage of our software without paying for their own IdeaRoom subscription. We take these violations of our intellectual property very seriously, and we are continually evaluating ways to help our clients protect their investment in IdeaRoom while still providing an effective buying experience for their customers. See Client Protection Features for details.
Standard Integrations
IdeaRoom Pro includes standard integrations with several 3rd party software services.
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IdeaRoom integrates with the Zapier online automation service. Zapier provides powerful tools for automating the integration of disparate software platforms online. Using Zapier, our customers have successfully integrated IdeaRoom with many additional software platforms such as Zoho CRM. For this integration. IdeaRoom points our API for your IdeaRoom site at a Zapier service URL you provide to us. Zapier is a separate service with its own subscription and pricing. We do not provide specific help with the setup, configuration, or use of Zapier.
IdeaRoom Enterprise
IdeaRoom Enterprise is targeted at growing carport companies with enterprise-level requirements. These companies typically have additional CRM, ERP, or accounting systems and want to integrate those systems to enable more efficient processes. Other requirements we encounter include enabling a premium or differentiated customer experience, or individual dealer access to manage leads.
The following is a list of Enterprise capabilities with more detailed descriptions below.
Included
Developer Access: Access to the IdeaRoom API for developing custom integrations.
Developer Support: Technical developer support for custom integration projects.
White Label: Hide the IdeaRoom logo in the front-end user interface.
Identity Package: Customization of the user interface to make your IdeaRoom unique.
Premium User Interface: Premium user interface templates including 3D backgrounds.
Dealer Lead Management: Dealer access to query and manage leads on the backend.
Developer Access
Developer Access enables access to our API for developing custom integrations with 3rd party systems like SalesForce or NetSuite. When a save, quote, or order is submitted in IdeaRoom, the API pushes data to your web service. You consume the data to create records in your CRM or ERP system like contacts, opportunities, and sales orders. You may work with your own development team or an IdeaRoom partner developer already familiar with the IdeaRoom platform.
Developer Support
Developer support is technical support from IdeaRoom for a custom integration or extension project. When working with a partner, developer support may not be required depending on scope.
Access to technical customer support for the subscription period.
Technical support has direct access to IdeaRoom’s engineering team.
Typically a 6-12 month subscription for a specified project.
Includes a minimum block of technical support hours: ~20 hours
Extend for another 3-6 months or month-to-month.
Purchase additional blocks of support at a discounted rate.
Details negotiated in a proposal specific to a project.
Enterprise Add-ons
Additional set up and/or subscription apply to the following enterprise services:
White Label: Hide the IdeaRoom logo in the front-end user interface.
Add-on
Developer Support: Technical developer support for custom integration projects.
Identity Package: Customization of the user interface to make your IdeaRoom unique.
Developer Access
See IdeaRoom Developer Access & Support for a detailed outline.
Premium User Interface
Premium user interface is an upgraded, more flexible user interface and set of configurable templates (similar to premium WordPress themes). This feature is currently in design and development. If you choose this option, we will work with you to finalize the design. Adaptable Planned adaptable features include:
Configurable layout options
UI control style templates
Premium icon sets
3D scene backgrounds
Enterprise Add-ons
Additional set up and/or subscription apply to the following enterprise services:
Developer Support
See IdeaRoom Developer Access & Support for a detailed outline.
Identity Package
The identity package differentiates your user interface, 3D rendering, and overall customer experience to make your IdeaRoom designer unique in the industry. This includes full customization and requires a software development fee for designing and developing your template. IdeaRoom prepares design mockups for review and approval prior to implementation. Adaptable features include:
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