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Developer support is technical support from IdeaRoom for a custom integration or extension project. When working with a partner, developer support may not be required depending on scope.
Access to the IdeaRoom DevKit and documentation.
Access to technical customer support for the subscription period.
Technical support has direct access to IdeaRoom’s engineering team.
Typically a 6-12 month subscription for a specified project.
Includes a minimum block of technical support hours: ~20 hours
Extend for another 3-6 months or month-to-month.
Purchase additional blocks of support at a discounted rate.
Details negotiated in a proposal specific to a project.