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Provide a workaround or mutually agree the capability is non-critical.
Workarounds are acceptable ways to address the requirement using existing capabilities.
Workarounds should not create an undue burden on customers, salespeople, or IdeaRoom’s custom customer success team.
Commitment to deliver the capability without a specific timeframe.
Timeframe for completion of work is not specified or guaranteed.
IdeaRoom communicates priorities and schedule as it evolves.
Exit the subscription agreement.
Setup fees paid will be handled based on the Early Cancellation clause of the agreement.