How to Add Emails to a Safe Email List
From time to time emails sent from your IdeaRoom tools end up in junk, its maddening and can slow down the speed of your business. Here are some tips & tricks we have learned through supporting our clients over the years.
Gmail
Navigate to the email in your Junk/Spam folder
Open the email from the trusted sender
Click on the three vertical dots (more options) located on the top right corner of the email
From the dropdown menu, select "Add [sender's name] to Contacts”
A contact card will appear with the sender's email address automatically filled in. You can make any necessary adjustments and click "Save" to add the sender to your contact list
Outlook (Desktop Application)
Navigate to the email in your Junk/Spam folder
Open the email from the sender you want to add to your safe list
Right-click on the email and select "Junk" from the context menu
Choose "Never Block Sender" to add the sender to your safe list
A confirmation message will appear. Click "OK" to confirm the addition
Outlook
Navigate to the email in your Junk/Spam folder
Open the email from the sender you want to add to your safe list
Click on the three dots (more options) located on the top right corner of the email
From the dropdown menu, select "Add to Safe senders."
The sender's email address will now be added to your safe list
Yahoo Mail
Navigate to the email in your Junk/Spam folder
Open the email from the trusted sender
Click on the sender's name or email address to open the contact card
Click on "Add to contacts" to add the sender to your contact list
Apple Mail (Mac)
Navigate to the email in your Junk/Spam folder
Open the email from the trusted sender
Click on the sender's name or email address to open the contact card
Click on "Add to VIPs" to add the sender to your VIP list
If you have a large group of people impacted, we will need to updated some DNS records. Please having who ever manages your website or domain prepared to assist.